We are confident you’ll love our chocolate as much as we do. Please contact us if, for any reason, you’re not completely satisfied.

Our guarantee covers any reasonable dissatisfaction with the product and damage or loss in transit. The guarantee is valid for 30 days from the date of purchase, providing you have proof of purchase and a photo of any reported damage.

To make a claim, please contact us by phone, email, or chat.

We aim to ship your chocolate with the utmost care, ensuring it arrives quickly and in perfect condition.

We ship worldwide with FedEx, UPS, or USPS. For full details, please view our Shipping Policy.

We’re using cacao trees to help restore forest on degraded agricultural land. It’s one element of a holistic regenerative agroforestry project that combines cacao trees with a diversity of tall native shade trees, fruit trees, and other food crops like bananas and plantains.

We’re doing this in partnership with TMA (Third Millennium Alliance), a nonprofit rainforest conservation organization that has been protecting and restoring forests in Ecuador since 2007.

For the full story, please read our blog article: Using Cacao to Reverse Deforestation.

We pay a farmgate price that is 3-8x the standard market price for “wet cacao" — well above the fair trade premium.

Read our Transparency Report here